Conference Themes

Special Themes          

• * Extreme events in Built Environment
• * Critical Infrastructures FM
• * Heritage Building Management
  

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The theme of the conference is
“Facilities Management in the Experience Economy”.

 

The changing environment of FM

* Evolution, education and philosophy of FM
* Integrated FM through a systems approach
* Modeling and improving contract relationships
* PPP - Public Private Partnership: the FM perspective
* CSR - Corporate Social Responsibility and the role of FM
* Innovations and the built environment
* Life cycle and the dynamics of FM
* Flexibility and Standardization in FM
* Environmental responsibility and the FM
* Trends and challenges for the next decade: visions for 2020

 

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Effective use of resources

* People empowerment
* Cost management and budgeting
* Information systems for FM and developments in CAFM
* Supply chain
* Space and equipment for FM
* Utilities
* Information and Communication Technology
* Feedback (Measuring and evaluating performance)
* Performance management (property/services/FM)
* Maturity models
* Knowledge management
* Commissioning
* Benchmarking

 

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The results of FM operations

* Facilities “products” (User experience, Satisfaction, Usability, Serviceability, Reliability, Productivity, Continuity, Risk level, Security, Healthy, Cleanness, etc…)
* Buildings as “factors of production”
* The psychology of FM: creating safe environments
* Quality of the workplace: design and management
* The role of FM in the Quality of Work Life (QWL)
* Buildings and business: the value added through FM operations
* Processes (new technologies and process improvement)
* Facilities processes: designing and improving FM operations
* Maintenance and modernization: methodology and technology
* Operations Research in FM (Queuing, Linear Programming, etc…)
* Modelling FM Organizations

 

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Meeting organisational and human needs

* User centered Facilities Management: user’s needs, desires and experiences
* Human factors and the shape
* FM operations
* Improving effectiveness through demand management
* FM Excellence
* Strategic planning through CAFM
* Core business relationships, integration and the impact of FM